Category: Support

If you’ve ever been faced with the difficult situation of customers asking for discount, it’s time to master the art of saying “no” to these requests with confidence and courtesy. Don’t worry, refusing discount requests is not impolite, but rather an opportunity to emphasise the exceptional value of your services. In this article, we’ll dive […]

As every October rolls around, the facades of town halls, official buildings, and even some companies are adorned with a huge pink ribbon. The very same ribbon that dozens, hundreds, and thousands of people use as their profile picture on social media or pin to their jacket lapels. The Pink October campaign began in 1990 […]